Last updated: March 13, 2023

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Users and customers of Services provided by AliveHoster must accept the Law Enforcement of Alive Hoster set out below.

Data requests are solicitations for client account information for the purposes of legal proceedings such as criminal investigations. Our Data Request Policy is the protocol we have set in place that dictates how to send us data as well as the possible actions we will take in response.

INFORMATION THAT DATA REQUEST MUST CONTAIN

– Client name – first and last

– Client domain name

– The email address associated with the client’s account

– The IP address associated with the domain name

We reserve the right to call for a copy of information proving the data request is connected to the subpoena and litigation. We are under no obligation to dispense data unless this information is included in the data request.

CONTACT US HERE TO SUBMIT DATA REQUEST

Address: Alive Alliance, Plot. PB-1/4 Road No. 23/2, Agrabad CDA R/A, Chattogram-4100, Bangladesh

Phone: (+880) 1973 907196

Email: [email protected]

Please resend your data request via mail if we have not replied to your email data response. 

EXAMPLE DATA REQUEST

Examples of data requests are as follows:

1. Court Ordered Search Warrant.
2. Subpoenas.
3. Preservation Requests The data that preservation requests must contain is as follows:
4. Either proof of pending law proceedings listed on a signed letterhead from a law enforcement agency or proper credentials identifying the agency investigating the legal matter.
5. An authentic phone number and email address to respond to.
6. Proper credentials identifying client account.
7. Proof that that agency is lawfully moving forward in attaining legal consent to receive the information from AliveHoster.
8. Court Ordered legal procedures.
9. Emergency Requests: Such requests are called for when severe injury or death is impending. AliveHoster will only dispense information if we think it is vital, we respond immediately to avoid such injury or death.
10. Court Ordered procedures requiring MLAT with the Bangladesh.

DISPENSED DATA

1. Content: We will only dispense client content if we receive an authentic search warrant from an individual possessing proper jurisdiction.
2. Non-Content: Below is a list of some of the non-content data we can dispense.
3. Client name.
4. Email address associated with client account.
5. Client account billing details.
6. IP logs.
7. The time and date when the client account was first generated.
8. Client Notification.

We will always notify our clients if their information has been requested with the exception of a court order or statute forbidding us from doing so.

CHANGES TO THIS LAW ENFORCEMENT

We may update Our Law Enforcement from time to time. We will notify You of any changes by posting the new Law Enforcement on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Law Enforcement.

You are advised to review this Law Enforcement periodically for any changes. Changes to this Law Enforcement are effective when we are posted on this page.

CONTACT US

If you hae any questions about this Law Enforcement, you can contact us:

‣ By email: [email protected]

‣ By visiting this page on our website: alivehoster.com/contact/

‣ By phone number: (+880) 1983 907196

‣ By mail: Alive Alliance, Ground Floor, Plot# PB 1/4 Road No.# 23/2, Agrabad R/A, Chattogram 4100, Bangladesh