Cloud Hosting uses a network of servers to host a website, ensuring better performance and stability than single-server hosting services. As such, cloud hosting is suitable for high-traffic websites like eCommerce stores.

To order a web hosting package from Alive Hoster, follow these steps:

- In your web browser, go to https://www.portal.alivehoster.com or go to this link. 

-On the top menu, click Store, and then click Cloud Hosting or Direct click here.

-Select the package that you want.

-Select a domain option:

          -To use an existing domain name that you already own, click Use your domain.

          - To register a new domain name with Alive Hoster, click Register a new domain.

          - To transfer your domain from another registrar, click Transfer your domain to Alive Hoster and manage it all in one place.

-The Configure page appears. In the Billing Cycle list box, select the billing cycle that you want.

-Under Customize Your Hosting, select any additional features that you want for your web hosting account.

-Click Continue. The Review & Checkout page appears.

-Click Checkout. The Checkout page appears. If you have an Alive Hoster account and are logged in, the personal and billing information appears automatically. Otherwise, complete the fields.

-Under Payment Details, select the payment method that you want to use.

-Select the I have read and agree to the Terms of Service check box.

-Click Complete Order. After the order is processed, you receive an e-mail message from Alive Hoster that contains further instructions about how to set up and access your new account.

You can easily upgrade your hosting plan from your Client Area > Services > Hosting by pressing the Upgrade button next to the hosting solution that you are after. The upgrade price is the difference between the regular price of your new shared hosting plan and the regular price of your existing one. You can find the current prices of all Cloud Hosting plans on our website.

If you are wondering which is the most appropriate plan for you, do not hesitate to contact our Support team.

You have multiple ways to get customer support in alive hoster.

-You can fill up the form on the Contact Us page or Portal with details about your queries or issue. Within 12H our support team will reply with detailed instructions about your message.

-In our official no. +880 1973 907196 or WhatsApp you can direct call our support centre for live support.

-You can chat with our support centre 24/7 through our website or portal. 

-You can chat with us through our social network. eg. Facebook/WhatsApp

-You can send offline mail to our office premises. Our Address- Alive Hoster, Ground Floor, Plot. PB-1/4 Road No. 23/2, Agrabad CDA R/A, Chattogram-4100, Bangladesh.